Entry various support channels that can assist you solve your concern in the easiest way doable. Each of the support channels are built-in into the application, making use of artificial intelligence (AI) algorithms to counsel the best channel to take care of your challenge.
Professional Chat for VAR-d support associates and their conclusion clients A operation enabling VAR-shipped support partners to implement Professional Chat for his or her end shoppers' methods is at this time not available.
By taking on your working day-to-working day support for SAP and ongoing company management, we can assist lessen complexity, boost operational effectiveness, and produce all the key benefits of possessing a solitary trustworthy lover for software package support and managed services.
Rimini Support™ for SAP thoroughly supports your SAP software program — which include customizations and all tax, lawful, and regulatory updates — at a savings of around 90% in your whole recent SAP support prices, releasing up important IT cash for innovation.
How does one Schedule a professional for VAR-d support associates as well as their close shoppers? As VAR-D support companions are mandated to supply 1st and 2nd line support, the use of Routine a professional channel has become created out there, because Could 2021, for present conditions only.
Request a distant provider in your behalf, and confirm all stipulations, to make certain a effective service scheduling
The adjustment isn't going to stand for an increase in list costs for SAP support choices. Afflicted customers and partners will probably be notified in accordance Together with the respective regionally agreed contractual stipulations. Browse the total statement in English or German.
Expert Chat for VAR-d support associates as well as their conclusion buyers A features enabling VAR-sent support partners to employ Qualified Chat for their conclude consumers' techniques is presently not available.
For anyone who is an on-premise buyer, ensure your distant link is open and supply certain, legitimate communication details. See SAP Expertise Base Posting 2633442 for information.
Help with Person Management for instance S-user administration, authorization inquiries or password reset assist
The brand new SAP Services and Support e book clarifies SAP's choices in a transparent, comprehensible website way and addresses variations among the necessities of latest buyers and professional users.
The two goods perform alongside one another to deliver deep operation. Customize your workspace, Make information-entry apps, and let GLSU Test your input knowledge against SAP grasp details just before posting. in opposition to SAP master details ahead of posting.
The sap support carousel beneath demonstrates a lot of the options out there and will backlink you to the correct put - all element of your respective cloud membership and/or upkeep agreement.
SAP will not likely increase charges for current SAP Organization Support contracts during the Preliminary period of time one and first renewal interval 2.3 Following the agreement is out with the Original cost lock SAP may possibly improve the support rate by CPI on yearly basis, subject to agreement phrases.